Responsible Gaming

Introduction

At Catchment, we believe online pokies should be enjoyed as entertainment only – never as a way to earn money or solve financial problems. Gambling should be fun, affordable, and within your means. If you find yourself gambling more than you can afford to lose, it's time to seek support.

Age Verification

You must be 18 years of age or older to gamble in New Zealand. We take age verification seriously and reserve the right to request proof of identity. Gambling is not for minors – if you're under 18, please do not use our services.

Warning Signs of Problem Gambling

Do you recognise any of these warning signs? If so, consider reaching out for support:

• Chasing losses – gambling more to recover money you've lost
• Hiding gambling activity from friends or family
• Gambling with money needed for essential expenses (rent, food, bills)
• Spending more time and money on gambling than planned
• Feeling anxious, irritable, or restless when not gambling
• Neglecting work, study, hobbies, or relationships due to gambling
• Lying about the amount of time or money spent gambling
• Borrowing money or going into debt to gamble
• Unsuccessful attempts to cut back or stop gambling
• Using gambling to escape problems or regulate mood

Self-Help Tools

Most responsible online gaming platforms offer tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a specified period
• Loss Limits: Set a maximum amount you're willing to lose in a session or period
• Time Limits: Receive alerts when you've been gambling for a set duration
• Reality Checks: Regular reminders of how much time and money you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling sites

Take advantage of these tools – they're designed to help you maintain control and gamble responsibly.

Support Organisations in New Zealand

If you or someone you know is struggling with problem gambling, help is available:

New Zealand Services:

• Problem Gambling Foundation
  Free confidential support and counselling
  www.pgf.nz
  Phone: 0800 664 262 (toll-free)
• Gambling Commission – Gambling Harm Reduction
  Information and resources for responsible gaming in NZ
  www.gamblingcommission.govt.nz

International Resources:

• GamCare (United Kingdom)
  www.gamcare.org.uk
• GamStop (United Kingdom)
  www.gamstop.co.uk
• Gambling Help Online (Australia)
  www.gamblinghelponline.org.au

Take Action Today

If you're experiencing problem gambling, please reach out for help now. There is no shame in seeking support – many people have successfully overcome gambling problems with the right assistance. Your wellbeing is more important than any game.

Contact the Problem Gambling Foundation on 0800 664 262 or visit www.pgf.nz to speak with a counsellor confidentially.